Monument Publishing updated its shipping to include top-quality delivery from a professional warehouse strategically placed in the United States for fastest delivery. Shipping rates are calculated to make delivery swift and affordable, and our returns policy is aimed toward exceeding your expectations. If there are any problems, please contact us and we will do our best to make it right.
Two calculations are added to total your shipping charge:
- All orders are charged a flat $6.50 shipping rate, plus…
- All orders are charged 5% handling fee
Orders will be sent out within 2-4 business days, and may take up to 5-12 business days in transit.
Monument Publishing will choose the best shipping method for your order—generally FedEx Smart Post. Domestic customers outside the contiguous 48 states, please allow extra time.
You may return any item within 30 days of delivery for a full refund. If you received your item based on an incorrect advertising or defective item, Monument Publishing will reimburse for standard return shipping. Mail return to:
PO Box 3527
Monument, CO 80132
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
There are no refunds for memberships. Members may cancel at any time within their account panel, and their memberships will automatically expire at the next renewal period.